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  • Step One - The Introduction

    Welcome to Indie Hat Company's custom hat ordering experience! Are you ready to create a hat that truly reflects your unique style and personality? Start by exploring our diverse selection of Ready to Wear hat styles, materials, and customization options. Feel free to send in inspiration photos, or visit us in store to collaborate in creating the perfect design for your custom creation.

  • Step Two - Initial Consultation

    Upon reaching out through our contact form, you'll receive an email containing a link to book your priority consultation with our Hatter. Consultations are available both in store and online via Zoom. Fittings can be scheduled between 10am-5pm Mountain Time. This personalized session is your opportunity to collaborate closely with our expert designer, and ensure an accurate fitting experience.

  • Step Three - Your Design & Customization

    During your 30 minute consultation, we will guide you through a tailored design process to create your ideal custom hat. Here's what to expect:

    • Discover Your Unique Style: Our Hatter will ask you questions to understand your individual style, preferences, and personality, ensuring your hat reflects your distinct identity.
    • Choose Your Features: With the Hatter's expertise, select the perfect felt color, crown shape, and brim size to complement your wardrobe and enhance your facial features.
    • Explore Design Options: The Hatter will present various design elements, including bands, stitching details, and signature finishes, tailored to your style preferences.
    • Personalize Your Hat: Select personalized design details such as branded initials, hat bands, or feathers to make your hat truly one-of-a-kind.
    • Ensure a Final Perfect Fit: If you're attending an in-store consultation, we will take precise head measurements and assess your head shape to ensure a perfect fit, and will keep these measurements for future orders.
  • Step Four - Delivery

    Now that your custom hat design has been finalized, it's time to eagerly anticipate the arrival of your one-of-a-kind creation. At Indie Hat Company, we take pride in crafting each hat with meticulous attention to detail. While lead times for custom hats typically range from 1 to 2 weeks, when ordered online, rest assured that our team is working diligently to bring your vision to life. We can't wait for you to enjoy your personalized masterpiece!